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Know All About PT | India's Physiotherapy Learning Platform

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Privacy Policy

Privacy Policy – Know All About PT (KAAPT)

Privacy Policy

Effective Date: 20th January 2026

Welcome to Know All About PT (KAAPT) (“KAAPT,” “Know All About PT,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://www.knowallaboutpt.com, create an account, purchase our courses, access our educational resources, or use any of our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you register, purchase a course, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Country and State
  • Date of Registration
  • Username
  • Profile Information
  • Professional Qualification (if provided)

Payment Information

Payments are processed securely through trusted third-party payment gateways.

Note: We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers. Payment processors may collect payment-related information in accordance with their own privacy policies.

Course & Learning Data

To provide our educational services, we may collect:

  • Purchased courses
  • Lesson progress
  • Quiz attempts
  • Assignment submissions
  • Certificates earned
  • Course completion history
  • Learning preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral URLs
  • Date and Time of Access

2. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Improve website performance
  • Measure website traffic
  • Enhance user experience
  • Provide personalized content

You may disable cookies through your browser settings; however, certain website features may not function correctly.

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process course enrollments
  • Deliver digital educational content
  • Provide certificates
  • Respond to support requests
  • Improve our website and services
  • Personalize your learning experience
  • Send important account notifications
  • Send newsletters (only if you opt in)
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

4. Legal Basis for Processing

Depending on applicable laws, we process personal information based on one or more of the following:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection against fraud and abuse

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers for purposes such as:

  • Payment processing
  • Website hosting
  • Cloud storage
  • Email communications
  • Analytics
  • Customer support
  • Security monitoring

These providers are permitted to use your information only as necessary to provide services on our behalf.

We may also disclose information if required by law, court order, or governmental authority.

6. Third-Party Services

Our website may use third-party services including, but not limited to:

  • Payment Gateway Providers
  • Google Analytics
  • Google Fonts
  • YouTube (embedded videos)
  • Vimeo (if applicable)
  • Tutor LMS
  • WordPress Plugins
  • Email Marketing Services
  • Cloud Hosting Providers

These services operate under their own privacy policies.

7. Student Accounts

Registered students may:

  • View purchased courses
  • Track progress
  • Download eligible resources
  • View certificates
  • Update account information

Users are responsible for maintaining the confidentiality of their login credentials.

8. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information, including:

  • SSL encryption
  • Secure servers
  • Password protection
  • Access controls
  • Regular software updates
  • Malware monitoring
  • Firewall protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Maintain your account
  • Provide purchased services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

After the retention period, data may be deleted or anonymized where appropriate.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Restrict or object to certain processing
  • Request a copy of your information

Requests may be subject to legal or contractual limitations.

11. Children’s Privacy

Our services are intended for students, professionals, and learners. We do not knowingly collect personal information from children under the age required by applicable law without appropriate parental or guardian consent.

If you believe a child has provided personal information without authorization, please contact us so appropriate action can be taken.

12. International Users

If you access our website from outside India, your information may be transferred to and processed in India or other jurisdictions where our service providers operate.

By using our services, you consent to such transfers where permitted by applicable law.

13. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send updates regarding:

  • New courses
  • Educational resources
  • Events
  • Webinars
  • Offers
  • Platform updates

You may unsubscribe at any time using the unsubscribe link provided in our emails.

14. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services.

The revised version will be posted on this page with an updated Effective Date. Continued use of the website after changes become effective constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Know All About PT (KAAPT)

Website: https://www.knowallaboutpt.com

Email: support@knowallaboutpt.com

Business Address: M/s. KAAPT Healthcare Solutions, B-404, CAPRI, Hiranandani Estate, Patlipada, Ghodbunder Road, Thane West – 400607, Maharashtra, India.

Response Time: We aim to respond to privacy-related inquiries within 7–10 business days.